SMS Summary Report



 


How Will This Document Help You / What Will You Find Here

This document will help you read the SMS Summary report.

SMS Summary Report


About The Feature

This Report give you the summary of all SMS sent for the selected time period. This report will not give you the status of a particular SMS sent. For the same refer to the SMS transactional report. You can also retry or cancel sending an SMS directly from this report


How to Check the SMS Summary Report

  • Refine your search based on which center, state, city and under which account manager you want to check the report for. Incase you select 'All' and if you have the rights then you will be able to see the report for all centers
  • Select the date range (From Date- To Date) or select the time period i.e. today, yesterday, last week, this week, last month, this month. 


You can further refine your search using the various filters:

  • Template Name – Name of the SMStemplate Sent
  • Sent By – Through whose User ID has the SMS been sent
  • SMS Type – Whether the email was automated / live / manual

Once you have filtered the report, you fill get the below mentioned information:

  • Centre Name
  • Date
  • SMS Type
  • Template Name
  • Sent By
  • Total SMS Sent
  • Progress – This column depicts the break-up of total SMSes sent, i.e., whether delivered, failed or in queue
  • Action – Allows to stop sending the SMS or resending the SMSes to whom the SMSes are not sent

 

Frequently Asked Questions:


  • I am unable to view the SMS Summary report, when I login?

    Ans. You need to have rights to view the SMS Summary report. In case you are unable to view the same, contact your FitnessForce Team Admin person in your club.