Creating a Client Enquiry Form in the FitnessForce Software
Modified on: Wed, 30 Mar, 2016 at 2:41 PM
How do u create an Enquiry in the FitnessForce Software
Step 1: Click on the client Search
Step 2 : Search the client by the contact number
Step 3 : Click on Prospect
Step 4 : Fill in the details on the Enquiry Page
Enquiry Source means from where did the client know about the gym - Helps you to understand your investment on the various marketing sources and your return on investment when you do a long term analysis.
Enquiry Type means how did the enquiry contact you . Was it a walk - in or a phone call or through web-site or facebook etc
Click the '+' sign across 'Optional Fields' below the form and you can add a photograph and fill in the various additional fields.
Step 5 :Add the Enquiry Follow- Up
Fill in the call response: Follow -up again or not interested etc
Fill in the call convertibility - Hot means extremely Interested, Cold means not really interested, Expected means the person is expected to come at a particular date and time to pay the amount.
Fill in the relevant call comments that allow you to remember the history of the conversation with the client. For Eg. Pitched 12 month Gym Membership at Rs. 10,000 . Is interested and may join with a group of friends.
Step 6: Click on Save
Your Enquiry Form is created and will open on a new page