New User/Staff Creation

About The Feature

In order to give access to users for FitnessForce Software, the login ID needs to be created. Login ID provides the user with Username and password for login in to the FitnessForce Software.

How to Create User ID

  • Two ways for creating User Id’s:
  • A) Admin Level

  1. Login into FitnessForce Software.
  2. Click on “USERS”.
  3. Click on “Create”.
  4. Fill in the details and then click on “SUBMIT”.

  • B) Managerial Level

  1. Login into FitnessForce Software
  2. Select the “TENANT”.
  3. Click on “SETTINGS”.
  5. Scroll at the middle of the page , on the left hand side click on “ADD NEW USER”.
  6. Fill in the details and then click on “SUBMIT”.


Frequently Asked Questions


1. Can we edit the user ID after creation?

  • Ans. No, user ID’s cannot be edited once it is created. You will have to suspend the user ID (User Id Suspension Article) and create new user ID


2. What needs to be done if I forget my password and if I want to change my Password?

  • Ans. A) If you have forgotten the password you will have to contact the Admin person or FitnessForce Support Team for resetting the password.

                B) Change the password after logging in by clicking on the 'My Account' option beside 'Logout' on the top right hand corner of your screen.