About The Feature
Any short-term service can be upgraded to a long-term service for the same Membership Type or Different membership type and branch, i.e. A Member can upgrade from a one-month gym membership to 3 months/ 6 months or 12months gym membership by paying the difference amount.
Standard Upgrade: A Member can upgrade the membership to the same service of the same branch is called as “Standard Upgrade”.
Standard Upgrade is allowed only within X days from the date of Membership Activation date (as configured in the Product) and by paying Upgrade charges(If Any)
Example: 3 Months gym rate @ INR 1400 and 12 Months gym rate @INR 3400 then the difference amount @ INR 2000 to be paid as Upgrade charges.
Process for standard Upgrade:
Step 1: Search the client
Click in the omni search box and enter the contact no /client id or name.
Click on the displayed result.
Step 2: Select Upgrade page
Click on Upgrade
From Upgrade From Select the product which needs to be upgraded.
Upgrade Type by default selected is Standard
Select the product which needs to be upgraded from Upgrade To
Step 3: Select payment mode and save details
From the Make Payments section Select Cash as a Payment Mode.
Enter the amount in the Amount field
Click on Upgrade button
Question: Can member upgrade membership to the same amount’s
Question: Can member pay by credit card in branch:
Question: Can member upgrade membership to another Service
Answer: No, this can be done by Adjustment Upgrade (Refer Knowledgebase of adjustment Upgrade)
Question: Can member upgrade membership after ten days in the club
Answer: Yes, provided the product is configured in such manner.