About The Feature

Any short-term service can be upgraded to a long-term service for the same Membership Type or Different membership type and branch, i.e. A Member can upgrade from a one-month gym membership to 3 months/ 6 months or 12months gym membership by paying the difference amount.


Standard Upgrade: A Member can upgrade the membership to the same service of the same branch is called as “Standard Upgrade”.

Standard Upgrade is allowed only within X days from the date of Membership Activation date (as configured in the Product) and by paying Upgrade charges(If Any)

Example: 3 Months gym rate @ INR 1400 and 12 Months gym rate @INR 3400 then the difference amount @ INR 2000 to be paid as Upgrade charges.


Process for standard Upgrade:


Step 1: Search the client

  • Click in the omni search box and enter the contact no /client id or name.

  • Click on the displayed result.


Step 2: Select Upgrade page

  • Click on Upgrade

  • From Upgrade From Select the product which needs to be upgraded.

  • Upgrade Type by default selected is Standard

  • Select the product which needs to be upgraded from Upgrade To


Step 3: Select payment mode and save details

  • From the Make Payments section Select Cash as a Payment Mode.

  • Enter the amount in the Amount field

  • Click on Upgrade button


FAQ’s


Question: Can member upgrade membership to the same amount’s

Answer: Yes


Question: Can member pay by credit card in branch:

Answer: Yes


Question: Can member upgrade membership to another Service

Answer: No, this can be done by Adjustment Upgrade (Refer Knowledgebase of adjustment Upgrade)


Question: Can member upgrade membership after ten days in the club

Answer: Yes, provided the product is configured in such manner.