Any short-term service can be upgraded to a long-term service for the same Membership Type or Different membership type and branch is called Membership Upgrade, i.e. A Member can upgrade from a one-month gym membership to 3 months/ 6 months or 12months gym membership by paying the difference amount.


Adjustment Upgrade: A Member can upgrade the membership to different service or to a different service and/or center is called as “Adjustment Upgrade”. Adjustment Upgrade can be done anytime, there is no restriction of allowed days.

Example: 12 Months gym membership rate of branch 1 @INR 3100 and 12 Months gym membership rate of branch2 @INR 8500. System will auto calculate the used day's charges and the difference amount to be collected.




Process for Adjustment Upgrade:




Step 1: Search the client

  • Click in the omni search box and enter the contact no/client id or name.

  • Click on the displayed result.


Step 2: Select Upgrade page

  • Click on Upgrade tab

  • From Upgrade From section Select the product which needs to be upgraded.

  • Click on the Adjustment button of Upgrade Type field .


Step 3: Select payment mode and save details

  • Click on the Center dropdown and Select Center from dropdown.

  • Select the product which needs to be upgraded from Upgrade To


Step 4: Make payment and save upgrade details

  • From the Make Payments section Select Cash or the desired Payment Mode.

  • Enter the amount in the Amount field

  • Click on Upgrade


FAQ’s


Question: Can member upgrade membership to the same amount’s?

Answer: Yes



Question: Can member pay by any other payment ode other than cash in branch?

Answer: Yes


Question: Can member upgrade membership to same Service

Answer: No, this can be done by Standard Upgrade (Refer Knowledgebase of adjustment Upgrade)


Question: Can member upgrade membership after ten days in the club

Answer: Yes, provided the product is configured in such manner.