How to change the session owner

 

How to change the session owner

How Will This Document Help You / What Will You Find Here

  • Who is the session owner
  • How to change the session owner
  • How to check the new session owner

About The Feature

  • ‘Session Owner’ is the Trainer at your Gym who is responsible for the training sessions.
  • In case of personal training or any classes for e.g. Zumba, Aerobics, MMA etc. it is the personal trainer or instructor.
  • In case of a regular gym membership it could also be the floor trainer.
  • Knowing the session owner allows you to allocate the desired commission and credits for the sessions conducted.
  • It also allows you to allocate the person responsible for a particular sessions enhancing accountability.

How to Change the Session Owner

  • Open the clients profile page and click on membership details option on top in red color
  • A new page opens up  giving you the membership details
  • Scroll below and you will see the details of all the memberships the client has purchased along with the session owners
  • Click on  session owner marked in red color
  • A ‘Change Session Owner’ pop up opens up
  •  Enter the ‘New Session Owners’ name by clicking on the drop down and then click on ‘Update’

  • It will show the comment that ‘New Session Owner has been updated successfully.’

How to Check the New Session Owner

  • The new session owners name will appear under the membership details against the particular membership bought by the client
  • Clicking on it will get you the details of the new session owner, the membership, the commencement and expiry date, and the number of sessions
  • It will also show the ‘Session Owner History’ and the details of when the session owner was changed and by whom

Frequently Asked Questions 

  1. Who is the session owner?

Ans. ‘Session Owner’ is the Trainer at your Gym who is responsible for the training session. In case of personal training or any classes for e.g. Zumba, Aerobics, MMA etc. it is the personal trainer or instructor. In case of a normal gym membership it could also be the floor trainer.

  1. Can I change the session owner multiple times?

Ans. Yes you can change the session owner multiple times based on the need of the Gym.

  1. What are the benefits of having a session owner?

Ans. Knowing the session owner allows you to allocate the desired commission and credits for the sessions conducted. It also allows you to allocate the person responsible for a particular sessions enhancing accountability.