How do I cancel a bill


Steps to cancel a bill:


  • Go to bills and receipts link on the client profile page
  • Scroll down and click on 'View Bill'
  • A page will open giving the detailed information about the bill
  • Scroll down and there is a option of 'Cancel Bill'
  • Click on it
  • The system will ask you Cancelled by (client or club) & cancellation date and reason and click on cancel membership
  • A new page will open saying product successfully cancelled

OR

  • Click on Membership details on the client profile page and scroll down
  • A page will open giving the detailed information about the bill
  • Scroll down and there is a option of 'Cancel Bill'
  • Click on it
  • The system will ask you Cancelled by (client or club) & cancellation date and reason and click on cancel membership
  • A new page will open saying product successfully cancelled

However you need to have the rights to cancel a bill.