Appointment attendance
On clicking a booked appointment from my schedule page, a full page view to mark the member’s attendance will be displayed with the following details.
- Member image, name, member ID
- Booking for
- Date of appointment
- Time slot of appointment
- Name of session
- Status
The staff will have two options to mark the member’s attendance
- Send notification
- Send OTP
- No Show
Note: This page is visible after appointment start time and until day end.
Attendance via notification
- If the session owner selects send notification option a push notification will be sent to the member on the member application (if the member has not logged out of the application)
- If the member missed the notification and if the no action is taken place on the status of appointment, then after day end he/she will be marked as no show.
Attendance via OTP
- If the session owner selects mark attendance via OTP option, a pop up appears on the screen to enter the OTP.
- The mobile application will generate OTP and the members will receive OTP via SMS.
- The session owner will then enter the OTP to mark the member’s attendance.
- Error message- “the entered OTP is incorrect” this message is displayed if the session owner entered wrong OTP.
- The session owner will be able to resend the OTP by clicking on the resend OTP button.
- As soon as the member is marked attended the number of sessions in the members account is decremented.