Freeze report

Freeze report

This document will enable you to view all the member transaction related to freezing of membership


How to check the freeze report

‚Äč
  • Click on reports and select 'Freeze'
  • Refine your search based on which time period you want to view the members under the freeze. Select the relevant radio button i.e. freezing start date, freezing end date or created date(date on which the freeze was recorded by the front desk executive)
  • Select the date range (From Date- To Date) to view the relevant freezing details
  • You can further narrow down your search by searching for a particular client representative who is the one point of contact for the client or name of the person who has created the freeze
  • You can also search the membership type i.e. gym, PT.
  • and click on 'Search' and get the details as seen in the image below
  • You can also export the data into excel format for an easy printout or view offline





    • Related Articles

    • Prepaid freeze

      Freezing of Membership refers to pausing the membership of a member for a certain duration. e.g. when the member is going out of town for an emergency, you can pause their membership for a period of time and the expiry date of the membership gets ...
    • Postpaid freeze

      Freezing of Membership refers to pausing the membership of a member for a certain duration. e.g. when the member is going out of town for an emergency, you can pause their membership for a period of time and the expiry date of the membership gets ...
    • Additional payment report

      The Additional Payment Report enables you to view the entire list of the POS items sold in a particular date range. This report will give details for any other one-time payment received other than membership. e.g. Stock, Freeze Charge, Transfer Fee, ...
    • Summary report

      The summary report summarizes all the information regarding memberships purchased, memberships canceled, collections, and used session details.   Hover on Reports Tab and Click on ‘Summary’ Report.     How to Check the Summary Report   Click on ...
    • Enquiry report

      How to Navigate to the Report      Hover on Reports Tab and Click on Enquiry Report. How to Filter Report to view Enquiry Details Select Date from the Enquiry Date from – date picker from which the enquiry details are to be viewed. Select date from ...