Existing member login flow

Existing member login flow


Step 1 - Complete the initial app set up by selecting the language the user wishes to view the application in, as shown in the image below 



Step 2 - Once the language is selected, the system will redirect the member to enter the phone number. 
  1. Upon being redirected to the page, on the basis of the IP address from where the application is being logged in, the system will automatically pre-select the country code, which can also be manually changed/selected by the customer.
  2. On the same page, url for terms of service will be available.
  3. On clicking the terms of service url, the member will be re-directed to another page where terms & conditions will be listed.
  4. Once the member enters the phone number and accepts the terms of service, the database will validate the user to be a member/enquiry or new lead.
Step 3 - Once the mobile number matches with the database, the application will redirect to the OTP Page.

Step 3 - Once the mobile number matches with the database, the application will redirect to the OTP Page.
  1. System will verify the mobile number through OTP. At this stage, no sensitive data of the member will be visible on the screen.
  2. Enter the OTP sent on the mentioned mobile number and click on continue.
  3. Once the OTP is verified, the user will be redirected to the Dashboard of Member’s Home centre.