Form Validation feature enables you to update fields mandatory or non-mandatory on the Forms. It will be visible on the Prospects, Trail, and Member Forms.
Steps to be followed for making a field non-mandatory on a prospect, trial, or member form.
You need to click on the Settings tab.
In the Settings drop-down, you have to click on the Form Validation option and you will be redirected to a new page.
You need to click on the Select button wherein the drop-down you can select the (Enquiry/Prospects, Member or Trail) form in which you want to make the necessary changes.
Once you have selected the required form you will be redirected to the page where you will see multiple fields that reflect on the (Enquiry/Prospects, Member or Trail) forms.
On this particular page, the True option means that a particular field is mandatory on the forms and False option means that a particular field is not mandatory.
If you wish to make any field non-mandatory you can click on the Edit option in the left-hand side beside the required field and make the changes under Required Field Validator from True to False and then click on Update.