Subscription Billing for Subscription and Sign-up Charges - RazorPay Payment Gateway

Subscription Billing for Subscription and Sign-up Charges - RazorPay Payment Gateway


Kindly find the steps below for the Subscription Signup invoicing with RazorPay as a payment gateway.

Step1:
Prospect Creation:


  1. For creating the first subscription signup invoice, you will have to search the client in the Omni Search if its an existing client and in case if its a new member where-in the profile doesn't exists in the software then you will have to create the new profile by clicking on "Prospect" hyper link.
  2. Link on how to create the Prospect: 
    https://support.fitnessforce.com/portal/en/kb/articles/enquiry-creation-6-1-2021
Step2:
Subscription (Recurring) Membership Creation:


  1. After creating the Enquiry profile, on the profile check for the Subcription Details tab on the Summary page.
  2. Click on the “Subscription Details” tab in the member's profile as shown in the image.


  1. After clicking on “Subscription Details” tab in the member's profile as shown in the image, click on the " Create New Subscription Bill " for creating the signup link to be sent to the member.


  1. After clicking on the “Create New Subscription Bill”, the image above shows the details that needs to be followed.
  2. Bill Date: The date that the client purchased the subscription plan.
  3. Subscription: In the mid section, Subscription tab is pre selected which will have the list of all the subscription plan based products for adding to cart for which the member has requested for.
  4. The icon of contract is shown in the image.


  1. Contract Start Date: Can either be the Bill Date or as per the members request for the activation date of the recurring membership to be set.
  2. Billing Cycle drop down shows the fixed date to be selected as the billing cycle which has been set by the centre at the time of configuration.


  1. Billing Cycle: This can be fixed date to be selected as the billing cycle which has been set by the centre at the time of configuration or the signup date i.e. the day member has signed up for the recurring membership.


  1. Billing Cycle: Select the Billing Cycle date and click on ADD TO CART.


  1. The above image shows the contract is added to the cart.
  2. The amount shown in My Cart is the Pro-rata amount which gets calculated automatically by the software from the activation date till the next billing cycle.
    For example: As per the image the activation date was set as 17-May-2022 and the next billing cycle is 1th of every month so the pro-rata amount calculation is from the 17-May-2022 till 01-May-2022.
  3. In the orange box is the total amount including the tax.
  4. Click on Submit button to create the sign-up link for the member.
  5. Note: The discount is not applicable here. And No other mode of payment allowed like Cash or Cheque.


  1. After clicking on Submit button, the popup will appear which will show the amount that would be charged while billing the prorata amount and the amount that would be charged every month on recurring basis as shown in the image.
  2. The message on the popup is a confirmation before sending the link to the client to make sure that the correct link is getting sent to the member.
  3. Click on "Yes" button.
Kindly note:
In case the membership selected is an incorrect one, then one can send the link again immediately and inform the client to refer the second email that they will receive.

  1. The above image showing the popup that will be received.
  2. Click on Yes button so that the previous link automatically expires and becomes invalid.
  3. After clicking on Yes button, the next popup will appear will be with the signup link as shown in the above image.
  4. Note: The discount is not applicable here. And No other mode of payment allowed like Cash or Cheque.




  1. Once the Yes button is clicked then this message popup appears which says “ Link Sent Successfully”, this means the client will be receiving the link through Email / SMS for the client to enter payment details.
  2. After few seconds, the next popup will appear in the same page as you can view in the above image Leave or Cancel. Need to click on Leave.
Step3:
Complete the Billing Process:
Now the remaining steps is with the client as the client will receive the Email in which the same link will be available for the client to complete the billing process.


  1. The above image is for the client who receives the email for the payment link


  1. The above image shows the email received by the client.
  2. The email content contains the client's name and the amount the client is charged the pro-rata amount.
  3. The client has to click on the hyperlink for getting the billing landing page.





  1. The image above is the landing page for accepting the T&C and Subscription Plan details. The same will appear on mobile view, its what exactly the member will be viewing to.
  2. The Prorate amount has been mentioned.
  3. To check the T&C, the client needs to click on T&C so that they can get the popup of the T&C


  1. The above image shows the popup of the T&C.


  1. The client has to click on the desired mode of payment that the member has to be charged every month.
  2. As shown in the image, the client will be notified at the bottom of the page that the authorization amount of INR 1/- will be or will not be charged (based on the banks) for authorizing the bank to charge the member on a recurring basis.
  3. Bottom Message: "You will be charged a small charge of INR 1 for verification and then later you will be charged the actual amount separately."
  4. Client has to click on the mode of payment to get the next step which will redirect them to the payment gateway RazorPay page.
Different Modes of Payment along with images listed below:
UPI Payment Option Image1:


UPI Payment Option Image2:

UPI Payment Option Image3:



Net Banking Option Image1:


Net Banking Option Image2:


Net Banking Option Image3:


Net Banking Option Image4:



Card (Debit/Credit) Payment Option Image1:


Card (Debit/Credit) Payment Option Image2:


Card (Debit/Credit) Payment Option Image3:


  1. Once the client completes the payment process, the client will received SMS as well as an email for the payments done.
  2. The member will be or will not be charged (based on the bank) with Rs. 1/- 1st which is for the authorization amount.
  3. After 48 to 72 hours the member will be charged with the actual amount. This is due to the bank's authorization process for recurring payment to be deducted based on the RBI rules.


  1. Finally after the amount gets deducted from the clients, bank and the centre receives the payment, the above image appears to the member.
  1. The member will receive 2 emails from the Payment gateway for successful payment.
  2. The 1st email the member will receive from the payment gateway is for the authorization amount of INR 1/- for the subscription amount to be deducted every month from the same account.
  3. The 2nd email the member will receive from the payment gateway for the prorata amount charged.

After the payment process is completed by the member:
Details of the membership, payment and last 4 digits of the card details gets updated on the member's profile. 


  1. The above image of the member searched on the Omni (Main) Search.



  1. Above image is of the member profile after the payment gets cleared of the first sign-up.
  2. The Valid Membership will show the membership details.
  3. The card details which was entered by the member appears on the profile with the first and last 4 digits.

  1. Above image is of the invoice of the first sign-up.

  1. The above image is of the details on the invoice of the first sign-up amount.
  2. The mode of payment will reflect as Online payment.

  1. The above image is of the Subscription Details tab which contains the subscription plan details.
  2. The subscription tab has the current plan, subscription amount that will be deducted every month, next billing date and in case the auto renewal is not there then the expiry date.
  3. Note: The subscription amount shown in the image is without the tax. After billing, the tax will be included.

  1. The above image shows the payment cleared on the Dashboard.

  1. The above image shows the Subscription Signup Report.


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