General Configuration
Message Broadcast
Communication with your internal team within the club is very important. Having clear communication at the right place and at the right time makes or breaks the deal. The message broadcast feature from FitnessForce helps you do just that - send clear ...
Gift Voucher - Generation, Selling and Redemption
Gift Voucher (GV) feature in FitnessForce allows you to sell gift vouchers that can be redeemed for the services and products at your gym. You can customize the amount and number of gift vouchers to be sold. The validity for the voucher also can be ...
How to Clear Cache / Cookies From Google Chrome Browser And Temp Files From PC / Laptop
This document will enable on how to clear Cache and Cookies from the browser which creates slowness in using the system and clearing of Cache and Temp Files from PC / Laptop. Kindly find the steps for Chrome Browser Clear Cache and Cookies below: ...
Product Creation and Editing - Non-Centralized
In the FitnessForce software a ‘Product’ is referred to the services offered in the Gym/Club/Studio like Membership, Personal Training, Yoga, Zumba and Mixed Martial Arts. A Product is a single service i.e. single membership and each product which is ...
Email Manual Template Configuration
The manual email template is basically for sending email in Bulk to all the database or as desired based on the type of clients the email needs to be sent. For example: if the bulk email is to notify only members or enquires then this can be achieved ...
Package creation and edit
The package is a combination of two or more products. You can combine the services at discounted rates as a package offering. A single service/product purchased separately by the client would cost them more amount and such leverage can be considered ...
Family membership
Family Membership is used by Gyms/ Clubs that offer Group Discount Offers or Family Membership Offers. In this type of Membership purchase, the Invoice is billed to the Primary Member only i.e the ‘Parent’ member and the memberships are assigned to ...
Automated Follow-up Configuration
Automated follow up is a function that allows the system to generate the automated follow up calls based on the trigger of an event. e.g. Birthday reminders, Membership Expiry Reminders, Balance reminders. Here, Birthday is an event and the trigger ...
Manual follow-up configuration
Manual follow-up types are those follow ups which will need to be opened by the staff whenever required and will reflect on the Dashboard of the staff as per the date selected manually. This type of Follow-up will give you a convenient classification ...
Centralized campaign creation and edit
Campaign is a feature that enables all the promotions offered by the gym at discounted rate (with a specific timeline with a start and end date) to be configured on the software. The configuration of one campaign can be assigned to multiple centres ...
Modes of payment addition in the software
This feature enables the administrator to add new payment type(s) like Paytm, Gpay, RTGS that are other than the pre-configured one’s in the software.The payment mode can be selected while creating invoice(s). In order to add the payment type click ...
Uploadable client form creation
Uploadable client feature enables any important documents or information to be uploaded or saved in the clients profile. e.g. Aadhar card, Pan card or BMI details which can be scanned and saved in a clients profile page. Below are the steps to ...
Live email configuration
An email template refers to designing or documenting an email and save the same so that it can be used while sending your daily messages to clients. This enables save creation time, as the same template can be used every time, an email of same nature ...
Manage purpose on the calendar
Manage purpose on the calendar feature enables the staff to book the session based products in the calendar & deduct completed sessions from the member’s profile. e.g. appointment, group class, zumba, yoga Click on Settings → Manage Purpose (You will ...
Getting started - with the login page
This document will enable you to login to the FitnessForce software. To access the software for your center every user needs to have their own Login credentials i.e. the User ID and the Password. Open google chrome browser. Type your company’s ...